Our property does not have breakfast facility and this is generally known to all the guests (either to those who book from online booking systems or to those who make a telephone reservation). At the few rooms that we cannot install a hanger due to their architecture, we have a designated area (which was also available during your stay) that the guests can place their things. Regarding the issues that you have raised, kindly note that as of this year we have placed hangers in almost all the rooms. We are glad that you enjoyed the view and the convenient location close to the center of Naoussa. We always appreciate guests feedback as it provides us an evaluation of the quality of our services and our facilities. Kind regards, George Apostolopoulosĭear Katerina A, Thank you for taking the time to evaluate our property on tripadvisor. Despite these issues, we sincerely hope you may consider giving us the opportunity to welcome you back at Villa Kelly Rooms & Suites and offer you an experience measuring up to the standards that you have come to anticipate. To conclude with, we find it strange that both you and your wife posted two different negative reviews for a one night stay in a room that has already been presented and approved by you. Upon your departure, when you were asked if you enjoyed your stay, there was no reference of any of the above issues, instead you informed us that everything was ok. We feel that this is a gesture that the large majority of guests would appreciate and not a situation to be criticized for. Furthermore, when you asked for the rate of the room, we informed you of the initial rate and we offered you a discount rate. Regarding the breakfast, that you asked if it was included, we informed you that we do not have breakfast facilities but in one minute walking distance there is one of the best bakeries of Naoussa providing coffee and large varieties of salty and sweet tastes, next to it there is a creperie and across the street there is a mini-market. In our website as well as in other booking engines, there is a detailed description of what each room type offers, including size of the rooms, views and detailed photographs. We strongly believe that we must provide the maximum amount of information for potential guests so as to help them make their choice of room type based on their preferences. After presenting you the room, we clearly remember that you enjoyed all aspects of it, giving also a special remark that it had pool view. We informed you that there was availability in one Standard Double room which you requested to see it. You came at our property informing us that you are currently staying in a neighboring hotel and you wanted to stay the next day for one night in our property. We appreciate any kind of feedback received from our guests, as it provides us the chance to recognize aspects that might need further improvement, however please allow us to address the issues raised in order to shed light on the facts and hopefully clear up any misinterpretations. Hotels near Ieros Naos Koimiseos tis Theotokouĭear Reviewer, We would like to thank you for taking the time to review our property.Hotels near Yoga Shala Paros by Anapnoe YogaR.
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